Cynthia Giles has an M.A. from the University of Dallas, and a Ph.D. from the University of Texas at Dallas. She was managing editor of Spring Publications, as well as editor-in-chief of Saybrook Publishers, and is the author of several trade non-fiction books.
From 1995 through 2007, she worked as a consultant in information technology and corporate communications for PepsiCo, Southwest Airlines, La Quinta, First American, and other major corporations. Her subject matter specializations included data warehousing strategy; business intelligence and reporting; marketing and CRM. In addition to corporate engagements, Cynthia has also provided strategic services on a project basis for a wide variety of businesses and institutions, and as a consultant on museum content and tradeshow presence.
Since 2007, the focus has been on freelance writing, research, design, and content development. Cynthia writes for online reference works such as Gale's Literature Criticism Online and Chadwyck-Healey's LION (Literature Online). Her essays can also be found in the Gale publications 21st Century Fiction and Literature of War, and she is currently writing new articles for the St. James Encyclopedia of Popular Culture.